LEGAL INFORMATION

Privacy Policy

Effective Date: May 14, 2026

Welcome to India Med Service. Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, services, consultations, and communication channels. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website and medical assistance services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Who We Are

India Med Service is a healthcare assistance and medical tourism platform dedicated to helping patients connect with hospitals, doctors, healthcare providers, and medical services across India. We assist domestic and international patients in finding suitable medical treatments, consultations, and healthcare support.

Information We Collect

We may collect different types of personal and non-personal information depending on how you interact with our website and services.

Personal Information

When you contact us, submit an inquiry, request a consultation, or fill out any form on our website, we may collect:

  • •Full Name
  • •Email Address
  • •Phone Number
  • •Country and City
  • •Medical History or Health Information voluntarily shared by you
  • •Preferred Treatment or Hospital
  • •Passport details (for international patient assistance if required)
  • •Travel-related information

Non-Personal Information

We may automatically collect technical and usage information including:

  • •IP Address
  • •Browser Type
  • •Device Information
  • •Operating System
  • •Referral Source
  • •Pages Visited
  • •Time Spent on Website
  • •Cookies and Tracking Data

How We Use Your Information

The information collected may be used for the following purposes:

  • 1
    To respond to inquiries and consultation requests
  • 2
    To connect patients with hospitals, doctors, or healthcare providers
  • 3
    To arrange medical appointments and treatment coordination
  • 4
    To improve our website performance and user experience
  • 5
    To provide customer support and assistance
  • 6
    To send important updates or service-related communication
  • 7
    To process international patient support and travel coordination
  • 8
    To maintain security and prevent fraudulent activity
  • 9
    To comply with legal obligations
We only use your information for legitimate healthcare assistance and service-related purposes.

Medical Information Disclaimer

Any medical information shared through our website is treated with confidentiality. However, India Med Service is not a hospital, diagnostic center, or licensed medical practitioner. The information provided on our website is intended for general informational purposes only and should not be considered medical advice. Medical decisions should always be made in consultation with qualified healthcare professionals.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share relevant information with:

  • 1
    Hospitals and healthcare providers
  • 2
    Doctors or specialists involved in your treatment coordination
  • 3
    Visa or travel support partners when required
  • 4
    Government authorities if legally required
  • 5
    Technology and hosting service providers that support our operations
Any information shared is limited to what is necessary for delivering healthcare assistance services.

Cookies Policy

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us:

  • 1
    Understand user behavior
  • 2
    Improve website functionality
  • 3
    Remember preferences
  • 4
    Monitor website performance
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss. While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

International Patients

If you are accessing our services from outside India, you understand and agree that your information may be processed and stored in India. By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

Your Rights

Depending on applicable laws, you may have the right to:

  • 1
    Access your personal information
  • 2
    Request correction of inaccurate data
  • 3
    Request deletion of your information
  • 4
    Withdraw consent for data processing
  • 5
    Request restriction of certain data usage
  • 6
    Contact us regarding privacy concerns
To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

India Med Service reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page along with the updated effective date. Continued use of our website after modifications indicates acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

India Med Service Email: info@indiamedservice.com Website: https://indiamedservice.com We are committed to protecting your privacy and maintaining the confidentiality of your information.